Welcome to the Royal Gene General Dealers payroll portal — the secure, central place where our people access payslips, manage personal and banking details, and stay informed about their pay.
Who We Are
Royal Gene General Dealers is a proudly Zambian general dealers company, serving customers and communities with integrity, reliability and hard work. Our people are at the heart of everything we do — and paying them accurately, on time, every time, is a commitment we take seriously.
This payroll portal is part of that commitment: a modern, transparent and secure system that keeps every employee informed and in control of their pay information.
What This System Does
The payroll management information system runs the entire monthly pay cycle for Royal Gene General Dealers — from attendance and earnings to statutory deductions and bank payments. It:
Key Payroll Features
Everything needed to run and manage payroll — in one place.
Monthly salaries, allowances, overtime and deductions are calculated accurately and consistently — no manual errors, no delays.
PAYE tax, NAPSA, NHIMA and Skills Development Levy are computed and remitted in line with ZRA, NAPSA and NHIMA regulations.
Employees access payslips online each month, while management get payroll summaries, statutory returns and annual tax forms.
Net pay is transferred straight into employee bank accounts through bank-ready EFT payment files — safe and traceable.
Employees view payslips, check personal records and request updates to their details without visiting the payroll office.
Leave applications, salary advances and staff loans are tracked in the same system that pays you — one source of truth.
How It Works
Different people use the portal in different ways — all secure, all simple.
Sign in with the credentials issued to you to:
Payroll, HR and Finance teams use the portal to:
Employee Self-Service
The self-service portal gives every Royal Gene General Dealers employee secure, round-the-clock access to their own payroll information — from a computer, tablet or phone. No queues, no paperwork.
First time signing in? Your login credentials are issued by the HR or Payroll office. You will be asked to change your password the first time you sign in. Keep your password private at all times.
Get your email and temporary password from HR or the Payroll office.
Click Employee Sign In above, then choose a new, strong password when prompted.
View your payslips, verify your details and submit any change requests.
Good to Know
Key facts every employee should know about how and when they are paid.
Salaries are paid on the 25th of every month by direct transfer to your registered bank account, in Zambian Kwacha (ZMW).
The payroll cut-off is the 28th of the month. Changes (bank details, allowances, deductions) received after cut-off take effect in the following month's payroll.
Your payslip is available on the portal as soon as payroll is approved. Check it every month and report any query to the Payroll office promptly.
By law, your gross pay is subject to PAYE (income tax, with the first K5,400 per month tax-free), NAPSA 5% and NHIMA 1%. The company contributes its share on top of your pay.
Keep your bank details current. For your protection, bank account changes are submitted through the portal and verified before they take effect.
Approved staff loans and salary advances are recovered through automatic monthly deductions, always shown clearly on your payslip.
Security & Confidentiality
Payroll information is among the most sensitive data in any company. Access is strictly limited, every action is recorded, and your information is never shared with unauthorised persons.
Users only see the information their role requires — nothing more.
All payroll actions and changes are logged and traceable.
Encrypted passwords, login throttling and automatic idle logouts.
Salary details are handled under the company confidentiality policy.
FAQs
Quick answers to the questions employees ask most.
Contact & Support
The right team for every payroll question.
Payslips, salaries, deductions, loans and advances, and statutory queries.
centraladmin@royalgene.org
+260976710043
Personal records, contracts, leave, and first-time login credentials.
centraladmin@royalgene.org
+260976710043
Sign-in problems, password resets and technical issues with the portal.
centraladmin@royalgene.org
+260976710043
Office hours: Monday to Friday, 08:00 – 17:00